How Regent University met a 300% increase in resource sharing requests
Speakers
A surge in Regent University’s student population, paired with the migration to a more intuitive discovery tool, put a strain on staff. In response, the library looked for a solution that would help support the increased ILL workload. In this webinar, the team shares the results after replacing its 20-year legacy system with Rapido.
What you’ll learn:
- The changes that reduced digital request turnaround times from 36–48 hours to under 24 hours
- How integrating resource sharing into their library system streamlined workflows for staff and users
- What strategies helped overcome initial challenges, including setting up new partnerships and automating manual processes
Watch the webinar on demand and explore actionable insights for your library.
